Complimentary Webinars

Upcoming Webinars:

Wednesday, May 2, 2018
12:00 PM – Dubai Time Zone (GMT+4) | Find Your Local Time

Duration: 60 mins

REGISTER NOW

Wednesday, May 16, 2018
11:00 AM – Sydney Time Zone (GMT+10) | Find Your Local Time

Duration: 60 mins

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Thursday, June 7, 2018
1:00 PM – USA, Pacific Daylight Time (GMT-7) | Find Your Local Time

Duration: 60 mins

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Thursday, June 21, 2018
11:00 AM – Sydney Time Zone (GMT+10) | Find Your Local Time

Duration: 60 mins

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Thursday, June 28, 2018
10:00 AM – Dubai Time Zone (GMT+4) | Find Your Local Time

Duration: 60 mins

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Unable to attend? Register and we will send you a link to a recording of the webinar after the event.

For leaders who want to improve customer service experience and build a service culture that attracts and keeps the best employees:

  • C-Level Business Leaders, Business Directors, Regional Directors, Senior Managers.

In this webinar, you will:

  • Discover world-class examples to increase value and create better service experiences for customers.
  • See how an Engaging Service Vision and Common Service Language work together to build a sustainable service culture.
  • Learn best-practices to attract and retain most valuable team players in your organization.
  • See award-winning implementations in building cultures of service excellence.

 

“This webinar is a perfect opportunity to benefit from the collective insight and experience of business leaders across the world who have achieved a competitive edge based on excellence in service.”

– Global Director, Financial Services Industry



Upcoming Webinars:

Tuesday, April 24, 2018
11:00 AM – Sydney Time Zone (GMT+10) | Find Your Local Time

Duration: 60 mins

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Tuesday, April 24, 2018
10:00 AM – Dubai Time Zone (GMT+4) | Find Your Local Time

Duration: 60 mins

REGISTER NOW

Wednesday, May 9, 2018
2:00 PM – Singapore Time Zone (GMT+8) | Find Your Local Time

Duration: 60 mins

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Wednesday, May 9, 2018
1:00 PM – USA, Central Daylight Time (GMT-5) | Find Your Local Time

Duration: 60 mins

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Wednesday, May 16, 2018
9:00 AM – London Time Zone (GMT+1) | Find Your Local Time

Duration: 60 mins

REGISTER NOW

Thursday, June 7, 2018
10:00 AM – London Time Zone (GMT+1) | Find Your Local Time

Duration: 60 mins

REGISTER NOW

Thursday, June 21, 2018
2:00 PM – Singapore Time Zone (GMT+8) | Find Your Local Time

Duration: 60 mins

REGISTER NOW

Unable to attend? Register and we will send you a link to a recording of the webinar after the event.

For leaders who want to build a culture of service excellence:

  • Board Members, C-Suite, Managing Directors, Senior Vice Presidents, Country Heads, Region Heads, General Managers, Business Directors, Senior Managers.

In this webinar, you will learn:

  • Why so many service improvement efforts fall short or simply fail.
  • How to build a culture that motivates service mindset every day.
  • The proven UP! Your Service methodology to build strong service cultures.
  • Four counter-intuitive strategies that are more effective than traditional approaches.
  • World-class examples from industries and companies around the world.
  • Next steps to build team alignment and gain commitment for stronger service culture.

 

“Excellent webinar. Thank you! Wish more people had the same approach to service as you in the world. We can all play a small part in uplifting it – and you are very inspiring in this field.”
– Managing Director

Presenter:

RonKaufman 02_cropped_onwhite
Ron Kaufman
Author of New York Times bestselling book – Uplifting Service
Ron Kaufman is a global thought leader, educator, and keynote speaker who specializes in building service cultures in the world’s largest and most respected organizations, including Singapore Airlines, Changi Airport, Xerox, AIA, Nokia Networks, General Motors, Johnson&Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, and Wipro.
www.RonKaufman.com
Uplifting-Service_3D-hi-left_noshadow

harvard-business-school-logo

“I have learnt so much valuable information in the webinar and the key takeaways allow me to start cultivating a service culture right away.”

Program Committee Chair
Harvard Business School Alumni Association
google-logo

“Ron is truly passionate about educating others on uplifting service and really opened our eyes to the little things we can change in our approaches that add tremendous value to ourselves and others.”

Senior Associate, Marketplace Development
Google
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“Ron’s energy and enthusiasm for service leaps off the stage. We are still talking about his presentation months after the conference.”

Office of Public Affairs
Stanford University
adecco

“Ron Kaufman’s passion regarding providing Uplifting Service is inspirational to anyone who is in the vicinity of his presence, even online presence!”

Vice President, Talent Acquisition
Adecco
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