Executive Conversations with UP! Your Service


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Executive Conversations are exclusive sessions for senior leaders of large organizations to share cross-industry insights and bring global best practices back to their organizations. Download Executive Conversations (PDF)

Participants join UP! Your Service thought leaders and other notable invitees from the region to exchange best practices and lessons learned in response to these questions:

  1. What are the critical factors to build a service culture in a large organization?
  2. How to get a leadership team aligned and keep them focused on improving service?
  3. What do successful leaders do differently to build a strong reputation for service?

Executive Conversations are limited to a small number of qualified participants. A maximum of two senior leaders are invited per organization.

Why join Executive Conversations?

  • Gain cross-industry insights for improving service performance
  • Explore proven methodologies to build sustainable service culture
  • Take home actionable ideas from senior peers’ experience
  • Network with leaders from other industries and organizations

Testimonials from prior participants:

This event is a perfect opportunity to benefit from the collective insight and experience of corporate leaders wanting to achieve a competitive edge based on service.
– Senior Director from a Healthcare Service provider

Executive Conversations provide ignition and fuel to take service to the next level by building it into the culture of our organization.
– Vice President of a large Financial Service corporation

High-energy facilitation with a diverse group and important themes make this a event powerful for senior leaders.
– Senior Vice President of a Manufacturing company

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