About UP! Your Service
Uplifting Service Worldwide
UP! Your Service is a global service education and consulting company. We are a team of customer service experts who enable leaders and organizations to quickly improve service performance and make uplifting service culture a sustainable competitive advantage.
The UP! Your Service methodology aligns and accelerates your activity in three areas: Service Leadership, Service Education, and The 12 Building Blocks of Service Culture. This proven approach creates an enabled, empowered, and action-oriented culture that consistently delight customers and colleagues.
With offices in Singapore and the United States, UP! Your Service customer service experts serve a diverse clientele of forward-thinking businesses, associations and government agencies throughout the world.
A world where every person is educated and inspired to excel in service to others.
UP! Your Service enables organizations to quickly upgrade service performance and secure a sustainable advantage by building an uplifting service culture.
To learn more about UP! Your Service and how we help our clients solve important service problems, please download the UP Introduction (PDF).
Meet Ron Kaufman
UP! Your Service was founded by Ron Kaufman, one of the world’s most sought-after educators, consultants, and thought-leaders in the world of superior service. Ron is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street Journal, The New York Times, and USA Today. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world.