Customer Service Books

About the book: UPLIFTING SERVICE

(hard cover pub date May 2012)

Uplifting Service is written to move you confidently along a proven path to greater success in your business, a more fulfilling contribution to your community and a higher level of happiness at home.

This book offers a set of fundamental principles in a practical and actionable sequence: proven steps you can take to delight your customers, colleagues and everyone else you meet. Apply what you learn on this path and other people will be uplifted in their lives, and you will be uplifted in yours!

In the Introduction Ron introduces you to the teachers and situations that made him the person he is today: a man on a mission to uplift service worldwide.

Each chapter explores one essential step along the proven path. You see how others have achieved greater success in their organizations and their lives. Eye-opening and unexpected examples come from a wide range of industries, geographies and cultures, from commercial, community, government and personal situations. And because service is in every area of our lives, you will find his book applies to them all.

You will find a wealth of immediately useful action steps you can take when serving others face to face, over the phone or in writing, individually or in teams and groups, with external customers or internal colleagues, and at any level, division or department of an organization.

Chapters conclude with thought-provoking questions to stimulate your thinking, and links to engage you with other readers of this book and with Ron Kaufman. And at UpYourService.com/books you will find the answers to these provocative questions and a wealth of other resources to help you move swiftly and successfully along the path to your uplifting service success.

Available now on Amazon: