Voice of the Customer
"The group discussions are outstanding! I feel empowered to make a difference as an individual and on the team.
Now I think more about our customers (and less about the rules) and try to find new things to do to make my customers happy."
Now I think more about our customers (and less about the rules) and try to find new things to do to make my customers happy."
Frontline Service Champion
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UP! Your Service in TV & Video
View TV and Video coverage of UP! Your Service and College Founder Ron Kaufman sharing comments, opinions and thought leadership positions.
If you would like to interview the UP! Your Service team or clients, please contact us.
Note: Journalists on a deadline are invited to call to ensure a prompt response. We will be glad to assist you.
Ron Kaufman Interview on HR TV
Duration: 3:41
Ron Kaufman explains on HR TV why a superior service culture is needed for organizations to stay competitive and talks about the benefits it brings to an organization and its employees.
Adecco Interview with Ron Kaufman
Duration: 7:58
Ron Kaufman talks about how a service culture benefits your customers and the impact it has on team performance in this interview from The Adecco Better Work Better Life Interview Series.
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