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Upcoming Events

September 25, 2014

Service Keynote, SHRM India Annual Conference

The Leela Ambience,Gurgaon, India

For more information, click here.



October 14, 2014

2nd Annual Customer Experience Management
Asia Summit

For more information, click here.

Apply code: RON_CEMASIA for
additional discounts on online registration.



November 12, 2014

The Secrets of Superior Service

Bucharest, Romania

For more information, click here



Recent Events

Harvard Business School
Boston, MA

Stanford University
Palo Alto, CA


ESPRIX, Swiss National Excellence Awards
Lucerne, Switzerland



Service Leadership Workshop
Bangkok, Thailand

New York, NY


“Ron really opened our eyes to the little things we can change
in our approaches that add tremendous value to ourselves and others.”


Sandra Leung Li
Analytical Lead