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Another Customer Service Training Article from Ron Kaufman

Passionate for Continuous Learning - Customer Service Training Article by Ron KaufmanPassionate for Continuous Learning

I am sometimes asked, ‘Where did you go to school and what did you study?’

I graduated from Brown University in 1979 with a degree in International Political History. But my education only began there.

In the years since graduation, I have continued learning through a wide range of personal and professional workshops. Here are a few of the highlights:

I attended The Sage Experience with Brandon Saint John, est by Werner Erhard, the Loving Relationships Training with Sondra Ray, DMA (based on The Path of Least Resistance by Robert Fritz) and The Seven Habits Course by Steven Covey.

I participated in the Hoffman Quadrinity Process, the Landmark Forum and their Advanced Course, and three courses of Harry Palmer’s Avatar training in Asia, Europe and the United States.

I became a licensed bodywork therapist in Sacramento, studied leadership with Marshall Thurber, conscious breath work with Leonard Orr, neurolinguistics with Tony Robbins, Rich Dad Investing with Robert Kiyosaki, internet marketing with Tom Antion and Wealth Dynamics with Roger Hamilton.

I was a client for three months with Dale Carnegie, eight months with E-Myth author Michael Gerber, studied one year in Peter Montoya’s Personal Branding University and five glorious years in the Ontological Design Course with Dr. Fernando Flores.

I’ve attended industry conferences in training and customer service, conventions and workshops in professional speaking and listened to countless recordings of keynote presentations, single-topic seminars and weekend workshops.

Even today I continue to learn through coaching sessions in presentation skills, public relations, business planning and website design – and through active participation in three different communities of personal and professional learning.

I don’t tell you this to brag or to confirm your suspicion that I am still very much a ‘work in progress’. Rather, I seek to encourage you to be absolutely passionate in your life for a wide-ranging course of ambitious, continuous and enthusiastic learning.

Whether through books, tapes, coaching and classes, seminars, workshops or conventions, personal reflection or shared exploration, now is the time to keep your mind alert, your body growing, your heart wide open and your horizons of life expanding.


Key Learning Point

The passionate pursuit of continuous learning is an essential element for your continued success.


Action Steps
Commit today to learn something new, or something more, to keep yourself moving forward. It can be growth stocks or gardening, technical skills or tantra, relationships or real estate, negotiations, neural networks or knitting. Whatever it is and however you do it, take action to keep on learning!


Next Article in Customer Service Mindset >> Make the Shift from 'Me' to 'We'

First Article in Customer Service Partners >> Helping Others Succeed is Good Service


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Copyright, Ron Kaufman. Used with permission.
Ron Kaufman is an internationally acclaimed customer service training educator for quality service. He is author of the bestselling series "UP Your Service!" and founder of "UP Your Service College". To enjoy more customer service training articles, visit www.RonKaufman.com and www.UpYourService.com

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