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Another Customer Service Training Article from Ron Kaufman

Have You Learned to Savor the Victory? - Customer Service Training Article by Ron Kaufman Have You Learned to Savor the Victory?

Making a living usually means generating an income, closing a sale or turning in a profit.

But living a full life also means creating goodwill, opening possibilities and making contributions to others.

Ever found yourself so caught up with ‘making a living’ that you forget about ‘living a life’? Sometimes I do.

Years ago I finished an important corporate event for Singapore Airlines. After the program I immediately debriefed with intense focus on all the things I could have changed, improved or done better.

Mr. Sim Kay Wee, an influential mentor, listened to my long stream of assessments and said, ‘You have not learned to savor the victory.’ It took me a few years to understand what he said, and a few more to practice what he meant.


Key Learning Point
Life is not just about striving for higher heights; it is also enjoying the steps we take and the friends we make along the way.


Action Steps

Take a moment now to celebrate your life. Harvest your successes and achievements. Whom do you love? Who loves you? What have you accomplished? What have you learned? How have you taken good care of yourself? What generous acts have you done for others? What experiences of partnership, passion and pleasure have you created?



Next Article in Customer Service Toolset >>
More is More Than Enough

First Article in Customer Service Value Dimensions >>
In Customers We Trust


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Copyright, Ron Kaufman. Used with permission.
Ron Kaufman is an internationally acclaimed customer service training educator for quality service. He is author of the bestselling series "UP Your Service!" and founder of "UP Your Service College". To enjoy more customer service training articles, visit www.RonKaufman.com and www.UpYourService.com

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