 Serving
Others? Serve Yourself!
Have
you met service providers who are frustrated, tired
or just burnt out?
They may look frantic or exhausted. They may sound sad
or just plain bored.
Their pride in service has faded away and their passion
has all but disappeared. They are just going through
the motions, watching the clock, earning a living and
waiting for the day’s demise.
Have you met one of these tired men or women? Have you
ever been one?
Serving others is the essence of a fulfilling business
and social life. But service requires a contribution,
an exchange of energy between two players.
You can’t serve
others well unless you’ve learned to serve yourself.
Key Learning Point
If you are too worn
out to serve with a smile on your face and a glow of goodness
in your heart, you need rest and rejuvenation right away.
Do what’s best for your customers – and for
you. Take a break. Serve yourself.
Action Steps
Take a walk. Spend
time with nature. Listen to music. Read and be inspired.
Splurge on a favorite food. Get a backrub. Give a hug.
Talk to an old friend. Drink something healthy. Take a
short nap. Watch the clouds go by. Visit an art gallery
or a playground. Take a class. Throw a party. Write a
poem. Call your mother. Watch a movie that will make you
laugh or cry. Step in the shower and sing out loud. Enjoy
a long, hot soak in the tub.
Do whatever lifts you up, clears your mind and turns you
back ‘on’ for delivering superior service.
Next Article in Customer Service Mindset >>
Give the Gift of Giving
First Article in Customer Service Partners >>
Helping Others Succeed is Good Service
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Ron Kaufman is an internationally acclaimed customer service training educator for quality service.
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