 Personal
Diamond Awards
The
Olympic Games are a global celebration of challenge,
performance and achievement. Around the world, viewers
thrill to see who takes home the Bronze, Silver and
Gold.
I enjoy looking deeper, silently granting ‘Personal
Diamond Awards’ to anyone who goes faster, higher
or longer and achieves a ‘personal best’.
What would the Olympics be like if we officially included
the Personal Diamond Awards?
Imagine an athlete who wins the bronze medal as well
as a Personal Diamond. How would that athlete react?
How might the audience respond? Would the bronze medalist
begrudge the silver or gold medal winners? Not at all.
Would the silver and gold winners offer their sincere
and heartfelt congratulations? Absolutely.
Imagine an athlete who wins no medal at all, yet still
achieves a Personal Diamond. Would he go home beaten
and dismayed? Or elated by his achievement? Would his
compatriots be disappointed or encouraged?
Imagine an athlete who wins the gold medal with a Personal
Diamond performance. How would the audience and athletes
respond to that record-setting personal and global achievement?
Now think about your family, your company and your department.
How might life around you be enhanced by granting Personal
Diamond Awards?
Would others be inspired by recognition of their ‘personal
best’ in service, sales, teamwork, speed or innovation?
Would they be more willing, more engaging, or more helpful
and encouraging towards others?
Now think about yourself. What personal bests are you
aiming to reach today? Is it focus, attention, commitment,
generosity, forgiveness, responsibility or relaxation?
How would you feel about a Personal Diamond Award extended
from those who know you well? How would you feel about
a Personal Diamond that you recognize and award to yourself?
Key Learning Point
We perform in the
Olympics of our lives every day. Whatever the field of
your endeavor or the circumstances you face, your life
deserves your very best.
Action
Steps
The next time someone
achieves a personal best, acknowledge them with a Personal
Diamond Award. They will feel stronger and more committed.
You’ll feel terrific, too.
Next Article in Customer Service Mindset >>
Lost the Fire? Time to Retire!
First Article in Customer Service Partners >>
Helping Others Succeed is Good Service
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Ron Kaufman is an internationally acclaimed customer service training educator for quality service.
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