 Stretching
Your Sense of Service
How
far does your service go? And how much farther can you
stretch it?
If you serve customers, do you stretch to do it better
every day? Are you eager to learn from colleagues and
mentors, seminars, books, websites.and a healthy dose
of candid customer feedback?
If you provide internal service, do you reach across
functional lines, or stay stuck inside your departmental
'silo'? Is your communication with colleagues and partners
positive, proactive and persistent?
If you serve in your community, do you volunteer time
and stretch a little more by asking others to join you?
If you serve your family, do you reach out with a higher
level of attention and affection every day?
If you serve the planet, are you ecologically aware?
Do your actions inspire and educate the neighbors?
If you serve humanity, do you cultivate true compassion,
patience, kindness, respect and encouragement of others?
If you serve all life, have you expanded your sense
of life itself and your understanding of what it means,
being here 'in service'?
Key Learning Point
Service is a great line of work, and those of us who do
it daily are certainly among the fortunate on Earth. You
can increase your good fortune, and that of others, by
deepening your commitment and expanding the impact of
your service every day.
Action Steps
Make an extra effort to s-t-r-e-t-c-h your sense of service.
Each day, offer a little more than you did yesterday.
Next Article in Customer Service Mindset >>
The Motivating Power of Purpose
First Article in Customer Service Partners >>
Helping Others Succeed is Good Service
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Ron Kaufman is an internationally acclaimed customer service training educator for quality service.
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