The Leader in Building Service Cultures

Collection of Service Quotes

Service Counts

In business today, service is not an issue: if you don't provide service, you're out of business.
-  John Bell

Customer experience is the next competitive battleground. It's where business is going to be won or lost.
-  Tom Knighton

Be it furniture, clothes or health care, many industries today are marketing nothing more than commodities - no more, no less. What will make the difference in the long run is the care and feeding of customers.
-  Michael Mescon

You'll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture can't be copied.
-  Jerry Fritz

The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us.
-  Debbi Fields

There are only two ways to get a new customer: 1. Solicit a new customer any way you can. 2. Take good care of your present customers so they don't become someone else's new customers.
-  Ed Zeitz

We shall serve for the joy of serving. Prosperity shall flow to us and through us in unending streams of plenty.
-  Charles Fillmore

It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while.
-  Napoleon Hill

The customer is why you go to work. If they go away, you do, too.
-  David Haverford

The purpose of a business is to create and keep customers.
-  Theodore Levitt

One hundred minus one can't be ninety-nine in the hotel business. It may be zero. If one employee out of hundreds gives a bad impression to a certain customer, it will be one hundred percent damage for our hotel image for that customer.
-  Ichiro Inumaru

In the world of internet customer service, it's important to remember - your competitor is only one mouse click away.
-  Doug Warner

Revolve your world around the customer and more customers will revolve around you.
-  Heather Williams

Merely satisfying your customers is no longer enough to ensure you receive their praise and future business.
-  Janelle Barlow

More business is lost every year through neglect than through any other cause.
-  Jim Cathcart

I don't want to do business with those who don't make a profit, because they can't give the best service.
-  Richard Bach

Men are rich only as they give. He who gives great service gets great returns.
-  Elbert Hubbard

Quality is remembered long after the price is forgotten.
-  Gucci slogan

The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.
-  Henry Ford