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About UP! Your Service

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About UP! Your Service

UP! Your Service enables organizations to quickly upgrade service performance and secure a sustainable advantage by building an uplifting service culture.

The UP! Your Service methodology aligns, integrates and accelerates your activity in three essential areas: Service Leadership, Service Education, and The 12 Building Blocks of Service Culture. This proven approach leads to an action-oriented culture empowering everyone to delight customers and colleagues with consistently uplifting service.

With offices in Singapore and the USA, UP! Your Service works with a diverse clientele of businesses, associations and government agencies throughout the world.

UP! Your Service was founded by Ron Kaufman, one of the world’s most sought-after educators, consultants, and thought-leaders in the world of superior service. Ron is a regular columnist at Bloomberg BusinessWeek. He is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street Journal, The New York Times, and USA Today.

 

Our Vision

A world where every person is educated and inspired to excel in service to others.

 

Our Mission

UP! Your Service enables organizations to quickly upgrade service performance and secure a sustainable advantage by building an uplifting service culture.

 

Get to know our leadership team.