About Our Founder, Ron Kaufman

Ron Kaufman is the world's leading educator and motivator for uplifting customer service and building service cultures. Ron started UP! Your Service in 2006 to help large corporations and government organizations gain a sustainable competitive advantage through building uplifting service cultures.

Ron is the author of Uplifting Service (available in hardcover in August 2011) and 14 other books on service, business and inspiration. Rated one of the world’s "Top 25 Who’s Hot" speakers by Speaker Magazine, Ron has powerful insights from working with clients all over the world in every major industry for more than twenty years.

Ron’s unique approaches to learning and leadership include history-making events on the Great Wall of China, the Capitol Mall in Washington DC, and at St. Basil’s Cathedral in Moscow. He has been featured in the New York Times, the Wall Street Journal, USA Today, LIFE Magazine and on NBC-TV.

Ron was first invited to Asia in 1990 by Singapore Airlines and the government of Singapore to create and launch a national service quality training organization.

Ron is a graduate of Brown University, USA with post-graduate studies in France, London and Berkeley, California. He is a professional member of the Author’s Guild and International Federation of Professional Speakers.

He travels extensively and resides with his wife Jen and their daughter Brighten on Singapore’s East Coast.

Visit Ron Kaufman’s website to learn more or see media coverage of UP! Your Service.